Tink, some help please!!!

[GEM]

I am trying to download and install Quickbooks 2012. The first time I tried, I got an error message labeled 0x80070643. I did some background research and found out that this is an issue with .net framework 4. I went to my installed programs file and I had a .net 2 and a .net 3.5. I uninstalled the 2 programs as instructed by Microsoft. I have since then tried installing both the Quickbooks disk with no success and the .net 4 by itself with no success. I am still coming up with the same fatal error code 0x80070643 from both QB and direct. Any ideas on how to get the .net framework 4 on a Windows Vista 64 bit system.

Any help would be much appreciated. I have been working on it in the background for a good portion of the day and everything I have done has not worked. GRRRRRR!!!


Thank you!

[GEM]

This would be the log file for the .Net failure, if it helps:

© 2009 Microsoft Corporation. All rights reserved. Terms of Use.
OS Version = 6.0.6002, Platform 2, Service Pack 2
OS Description = Vista - x64 Home Premium Edition Service Pack 2
CommandLine = C:\c4228355b754b9ad2019acb29a\\Setup.exe /x86 /x64
TimeZone = Mountain Daylight Time
Initial LCID = 1033
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: Disabled
Number of applicable items: 12
Exe (C:\c4228355b754b9ad2019acb29a\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (C:\c4228355b754b9ad2019acb29a\Windows6.0-KB956250-v6001-x64.msu) failed with 0x1 - Incorrect function. .
Exe (C:\c4228355b754b9ad2019acb29a\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\c4228355b754b9ad2019acb29a\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20120322_163634373-MSI_netfx_Core_x64.msi.txt
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:03:59).

[Thnikkaman]

Is this the installer you tried?

http://www.microsoft.com/download/en/details.aspx?id=17718

[Thnikkaman]

This is what the MSN guys have to say.

First, clean up from the failed install usinf this:

http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

Then, download the standalone installer for .NET Framework 4.0:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-919f-b21f31ab88b7&displaylang=en

Clean out your %temp% folder, disable your AV software, then run the standalone installer "as administrator".

[WTE]

Gem, Tink is such an idiot.

Here's the problem. Your Inline Fetzer is set to off. Go to the Fetzer Field in Properties and click on, then reset, then OK.

It's that easy.

[GEM]

Is this the installer you tried?

http://www.microsoft.com/download/en/details.aspx?id=17718

Yes, that is the installer.

[SR]

Gem, Tink is such an idiot.

Here's the problem. Your Inline Fetzer is set to off. Go to the Fetzer Field in Properties and click on, then reset, then OK.

It's that easy.


My suggestion was going to be to recalibrate the flux capacitor and call it good.

[BroncoNut]

the scene where the entymologist that identifies the insect dislodged from the throat of the victim interacting with special agent Starling in Silence of the Lambs comes to mind

[Thnikkaman]

Any luck trying what the MSDN guys said to do?

[GEM]

This is what the MSN guys have to say.

First, clean up from the failed install usinf this:

http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

Then, download the standalone installer for .NET Framework 4.0:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-919f-b21f31ab88b7&displaylang=en

Clean out your %temp% folder, disable your AV software, then run the standalone installer "as administrator".

I did most of that, but didn't clean out the temp file. I am going to clean that out and then try it all again.

[WTE]

GEM's drunk.

[GEM]

I am not drunk....but this computer shit is going to drive me to either drink or throw the laptop out in the middle of a highway. Drunk sounds more fun.

[GEM]

Ok, so got the old stuff off with the cleanup tool. The install of .net4 failed again. :mad:

[BroncoNut]

How long have you guys been working on this? seems like a complicated issue

[BroncoNut]

I would consider taking it to the Geek Squad

[Thnikkaman]

I would consider taking it to the Geek Squad

Geek squad will just do an OS reinstall.

[WTE]

I guess Quicken ain't so quick.

[BroncoJoe]

I would consider taking it to the Geek Squad

Or let a guy in the office do it.

:hidesbehindcouch:

[Thnikkaman]

Gem, this is what Quickbooks has to say:

http://support.quickbooks.intuit.com/support/Articles/SLN41932

Sorry I'm not being a ton of help. You've got a pretty specific problem that I haven't encountered. I'm using my best Google-fu to try and get you up and running.

[wayninja]

I'm not sure what state you are currently in, but did you try this?

Close any currently running applications.

Click Start, and type Uninstall in the Search box, and then click Uninstall a program.

Double-click Microsoft .NET Framework 4 Client Profile.

Select Repair .NET Framework 4 Client Profile to its original state and click Next.

Once the repair is complete, click Finish.

Click Restart Now to restart your computer.

Install the latest Windows Updates by clicking the Start button, then type Windows Update in the Search box, then click Windows Update.

[GEM]

I'm not sure what state you are currently in, but did you try this?

Close any currently running applications.

Click Start, and type Uninstall in the Search box, and then click Uninstall a program.

Double-click Microsoft .NET Framework 4 Client Profile.

Select Repair .NET Framework 4 Client Profile to its original state and click Next.

Once the repair is complete, click Finish.

Click Restart Now to restart your computer.

Install the latest Windows Updates by clicking the Start button, then type Windows Update in the Search box, then click Windows Update.

Did that 3 times yesterday. :mad:

Thanks for the help anyways guys. Just going to have to go with Quickbooks on the desktop and not on the laptop. Sucks, I like to get stuff done on Quickbooks over the weekend. :shrugs:

[Thnikkaman]

Did that 3 times yesterday. :mad:

Thanks for the help anyways guys. Just going to have to go with Quickbooks on the desktop and not on the laptop. Sucks, I like to get stuff done on Quickbooks over the weekend. :shrugs:

Can you remote into your desktop from home?

[Buff]

Gem :phone: me.

[BroncoJoe]

Can you remote into your desktop from home?

Quickbooks makes that available via their cloud - my wife uses it for her Mom's design business.

[GEM]

Gem :phone: me.

Can you help fix my computer, buff? :D

[GEM]

I could, never do though.


Now I am just on a mission because it's flat out pissing me the hell off. I did the command prompt scan. It came back saying that I have corrupt files and gave me the location of the log. Try to check the log and it says access denied. WTF....stupid mother****ing computer is going to end up in the middle of Curtis St after having been beat with a baseball bat.

[Buff]

Can you help fix my computer, buff? :D

I can help with a number of things. :cool:

[GEM]

I can help with a number of things. :cool:

What are you best at, young man?

[wayninja]

Did that 3 times yesterday. :mad:

Thanks for the help anyways guys. Just going to have to go with Quickbooks on the desktop and not on the laptop. Sucks, I like to get stuff done on Quickbooks over the weekend. :shrugs:

This can be solved. Not sure if the level of effort is worth it though. If you want, any errors in the windows system log correlating with the install failure?

[BroncoNut]

What are you best at, young man?

tweeking your motherboard